Company
Why buy from Sanitary Point
The practical side: what actually happens when you order, and what you are committed to at each step.
You pay on delivery
Cash on delivery, on every order. Nothing is taken when you place it, and no card details are collected anywhere on this site — there is no payment form to fill in, because there is no online payment step.
For a category where a fitting might not be what you expected, paying when it arrives is a materially different proposition from paying weeks before.
No account required
You can order as a guest. An account is offered once, after the order is placed, and only because it gives you somewhere to look the order up later.
If something is wrong
Returns are requested from your order, and a person reads each one. Processing is manual — nothing is automated, refunded or restocked by a system without someone looking at it.
Buying more than one
Every product page has a bulk enquiry that sends the item and quantity to us directly. For a whole job rather than a few units, the trade and wholesale programmes are the better route — both are quoted against what you actually need.