Return policy

Open the order and request a return from it. Tell us which items and why. A person reads every request — nothing is approved, refused or restocked by a system.

Which items, and what is wrong. If something arrived damaged or is not what was described, say so plainly — that is the most useful thing you can tell us and it decides how the request is handled.

We do not publish a returns window. Rather than state a number nobody has agreed, we would rather you ask — a request outside whatever we eventually settle on is a conversation, not an automatic refusal.